Ports de la Generalitat acknowledges Quality Control and Environmental Protection as basic principles of its management policy.
Therefore, Ports de la Generalitat bases its Quality Control and Environmental Policy on the following points:1.- To guarantee compliance with legal and other requirements and apply them when planning actions.
2.- To review said actions periodically and systematically in order to evaluate them and set new specific and quantifiable objectives which entail ongoing improvement, in accordance with the following lines of action:
3.- To establish measures, through constant communication, to detect the needs and satisfaction of all interested parties in order to carry out services that satisfy agreed expectations and to go beyond the strict compliance of requirements by identifying new expectations and fulfilling them.
4.- To identify, outline and minimise impacts by using a management system adapted to environmental needs and the best technology available.
5.- To apply the principle of prevention ranging from the planning and evaluation of decisions to concessions, works and suppliers.
6.- To apply the polluter pays principle and to decide appropriate preventative and protective measures, as well as, in the event of negligence, corresponding sanctions in accordance with current legislation.
7.- To provide users (individuals or entities) with environmental action plans and procedures to improve the quality of port-based services.
8.- To inform all staff about this policy and benefit from their commitment in order to achieve these goals.
9.- To periodically publish the action plan and results obtained, and to establish a participation and communication tool.
10.- To foster the motivation and ongoing training of in-house staff, those who work on behalf of the organisation, and users (individuals or entities) in order to achieve commitment to Quality Control and the Environment.
11.- To collaborate with public authorities, NGOs, and public and private entities in the quest for more global solutions to environmental problems.
Ports de la Generalitat encourages all staff to fulfil the stated principles in accordance with their responsibility and authority.
This policy shall be reviewed at least once a year by the Executive Committee in order to ensure its ongoing relevance to future needs and the mission of the organisation, being used as a basis for setting new goals.
Approved by the Executive Committee of Ports de la Generalitat on 19thJanuary 2009.