Ports de la Generalitat

Help Desk

Help Desk

Here you can make general enquiries about Ports de la Generalitat and our scope of activity. You can request information by telephoning us on 932 060 930 or by sending us the following form:


    In accordance with article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and article 11 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, your data shall be processed by Ports de la Generalitat, in its capacity as data controller:

    Identity: Ports de la Generalitat
    Postal address: C/ Dr. Roux 59-61, 08017 Barcelona
    Phone: (+34) 93 206 0930
    Email address: generalitat.ports@gencat.cat
    DPO contact details: dpoports@gencat.cat

    The purpose of the processing is the dissemination of information related to state-run ports and the port company, as well as the processing and resolution of incidents and enquiries. The lawful basis for the processing of your data is the consent of the data subject. Data shall not be transferred to third parties, unless legally required.

    The data collected shall be retained for as long as there is mutual interest, and for as long as necessary to comply with current legislation.

    If you do not provide the requested information, your request may not be processed.

    You may exercise the rights of access, rectification, erasure, restriction or opposition, as well as the right to data portability, by writing to Ports de la Generalitat or emailing atenciousuaris.ports@gencat.cat .

    If you believe that the processing fails to comply with current regulations, you may lodge a complaint to the supervisory authority www.apdcat.cat .